Terms and Conditions for Service Use

Please review these terms carefully before using our window cleaning website and related services. By accessing the platform, you agree to the following rules and obligations.

February 12, 2026

Agreement Acceptance

By accessing and using our site, you acknowledge and agree to comply with these terms, all relevant guidelines, and applicable Malaysian laws. Your use of our services constitutes acceptance of the present conditions.

Definitions

The terms in this section help clarify the rules and scope of service use.

"Service" means the window cleaning activities, support, and website content provided through zoravelynis.sbs.

"User" refers to any individual or entity accessing our site, communicating with us, or requesting services.

"Personal data" means details linked to a user, such as contact information, message content, or inquiry history.

"Third party" is any external entity not managed or employed by our company.

Service Use Conditions

You must use the site only for lawful purposes and may not interfere with the website's security, operation, or integrity at any time.

Eligibility

Our services are available only to persons who have the legal authority to agree to these terms in Malaysia.

Children under 18 are not eligible to use or access our services.

User Responsibilities

Each user is accountable for their use of our platform and any activity performed under their information.

Provide true and complete information when completing our forms or requests.
Meet all legal and regulatory requirements in Malaysia related to services requested.
Protect your account and confidential information from unauthorised access or disclosure.
Contact us promptly if you believe your information is compromised or used without your consent.

Prohibited Usage

You may not use the website or our services in any of the following ways:

To submit or transmit false, misleading, or unauthorised information to the company.
To engage in activities intended to harm, disrupt, or overload our infrastructure.
To attempt to gain unauthorised access to data, accounts, or computer systems.
To violate any law, regulation, or legitimate rights of other parties in Malaysia.
To post or send unapproved marketing or spam content using our website forms.

Intellectual Property Rights

All site content, design, logos, and service materials are property of zoravelynis.sbs and may not be copied, distributed, or republished without prior written approval, except as permitted by Malaysian copyright law.

User Submission Policy

Messages or information sent via forms are considered non-confidential unless stated otherwise by you.

Ownership of Your Submissions

While you keep your rights in your information, you grant us a licence to use, process, and respond to your inquiries.

Personal Privacy and Data Usage

We use your personal data in line with the Privacy Policy statement published on our site. By using our services, you consent to the practices described in our Privacy Policy.

View Privacy Policy

Legal Disclaimers and Limitations

We strive for accuracy, safety, and reliability, but our site and services are provided as available, subject to the disclaimers below.

Limitation Notice

The company is not liable for damages from lost data, business disruption, or any indirect consequences of service usage.

Limitation of Liability

Our responsibility is limited to the extent permitted by law and does not cover indirect or unforeseen damages.

Indemnification

You agree to hold our company harmless for claims arising out of your use of the site or breach of these conditions.

Dispute Resolution Methods

In the event of any disagreements, both parties should attempt amicable resolution prior to legal actions.

Arbitration

If disputes remain, conflicts will be referred to arbitration as prescribed by Malaysian law.

Results and remedies from arbitration are binding unless otherwise directed by a Malaysian court.

Online Dispute Resolution

Users may contact an approved online dispute resolution provider for cross-border or online service grievances.

See disclaimer for details

Severability

Unenforceable terms do not affect the remainder of these conditions, which remain in force.

Entire Agreement

These terms, alongside the Privacy Policy and Disclaimer, form the complete agreement regarding service use.

Governing Law and Jurisdiction

These terms and any service disputes are subject to Malaysian law and local court jurisdiction.

Termination

We may limit or suspend access if you violate these terms or endanger service integrity, with or without notice.

Changes

These terms may be updated and posted online to reflect regulatory or business changes at any time.

Contact for Terms

Please use the details below for any terms-related inquiries.

Contact Email: content@zoravelynis.sbs

Phone: +60 9-044 8089

Address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia

Effective Date: February 12, 2026

Version: 3